Careers

Don't just join a company, help to build one!

Our team is adventurous and vibrant. It is our culture to practice open and honest relationship as a team! Join us on a journey to build a company that you will be proud of.

You will take up exciting challenges, accumulate meaningful experiences and at the same time, take responsibility and ownership for decision, actions and results.

Netizen team photo

We are always on the look-out for T-shaped people to join our team.

What’s a T-shaped person?

T-Shaped person in UX Startup (2)

The horizontal bar of “T” represents the ability to collaborate across disciplines with experts from other areas, and always ready to practise them.

On the other hand, although not a must have when applying job with us, the vertical bar of “T” represents the depth of skills and expertise in a single field. You could have strong background in business management, marketing, design, engineering or even legal practice. We value and look forward to people in different disciplines.

Does this sound like you? Welcome to join us!

Doesn’t sound like you but envision yourself to be one? We will nurture you!

Look for the available positions below, if you're interested with any of the positions, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

Full Time & Intern positions available now

We are looking for a talented full stack engineer with focus on web application and analytics. As a full stack engineer, you will work closely with other teams to develop web application. From database schema design to backend services to tweaking CSS, you will have a hand in all levels of the software stack.

Fresh Graduates are welcome to apply and training will be provided.

Key Responsibilities:

1. Web Development

  • Frontend development using HTML, Sass and Javascript.
  • Backend development on AWS.
  • Database schema design and maintenance.

2. Algorithm Development

  • Research and implement innovative approaches to data.
  • Implementation of mathematical algorithm for software.

3. Development of IoT Devices

  • Developing framework to interface with IoT devices.

Requirements

  • Bachelor of Engineering with interest in programming or equivalent education required.
  • Able to work with statistical models.
  • Speaks and writes English fluently.
  • Proficient in programming, experience in Scilab and algorithm development would be a plus.
  • Knowledge in handling IoT devices would be a plus.
  • Good communication skills and able to work well with people at all levels.

We are looking for a junior programmer with focus on web application. You will work closely in the software development team on project development. You are responsible to support the development, implementation and maintenance of the applications that we developed for our clients.

Fresh Graduates are welcome to apply and training will be provided.

Key Responsibilities:

  1. Web development, front-end development using HTML, Sass and Typescript.
  2. Testing, debugging and documenting of newly developed software.
  3. Maintenance of web application.

Requirements

  • Bachelor of Information Technology, Engineering with interest in programming.
  • Speaks and writes English fluently.
  • Proficient in programming.
  • Good communication skills and able to work well with people at all levels.

Front-end web designers combine design and programming in their work. You will be involved in the web application design process preparing high fidelity designs and create graphics assets required by the development team. You will also be responsible to implement visual elements that users see and interact with in a web application.

Key Responsibilities:

  1. Front-end development using HTML and Sass.
  2. High Fidelity design for website.
  3. Preparation of graphics required for web development and other related projects.

Requirements

  • Bachelor of Art, Graphic design, Information Technology or equivalent.
  • Speaks and writes English fluently.
  • Proficient in using software such as Adobe Photoshop and Illustrator.
  • Interest in programming would be a plus.
  • Good communication skills and able to work well with people at all levels.

User researcher, the new breed of 'Market Researcher' in this digital era. Think of the digital products that you use everyday like Facebook, Twitter or an e-commerce site, user research plays an important role in studying your behaviour and improve your experience in using the products.

Fresh Graduates are welcome to apply and training will be provided.

Key Responsibilities:

  • Conduct both qualitative and quantitative research/analysis.
  • Qualitative research: user research, user testing, and focus group to uncover UX issues and understand user behaviour.
  • Quantitative research: market survey, digital analytic & business analysis to reveal quantitative insights.
  • Provide evidence-backed solutions for clients to improve business performance.
  • Co-design and formulate commercially effective design strategy to clients.
  • Facilitate training and workshop for clients or users.
  • Setup and manage end-to-end remote usability testing project.
  • Coordinate internal tester community activity and external testers for interview or testing session
  • Assist in project management and client account servicing.
  • Support in business administrative operations.

Requirements

  • Candidate must possess at least a Diploma/Degree in Business/ Marketing/ Design/ Psychology/ Social Science/ Communication Studies or equivalent.
  • Candidate must have the attitude of willing to learn because we are reinventing the conventional way of doing market research. Therefore, our team members are expected to learn new skills to execute a new project.
  • 1-2 year experience is preferred, but fresh graduates are welcomed to apply.
  • Fluent in English, both verbal and written.
  • Strong command of Asian dialect is a bonus: Bahasa Malaysia, Mandarin, Cantonese, Indonesian, etc.
  • Tech savvy.
  • Basic knowledge in MS Office – Word, Excel, PowerPoint.

Our internship programme exposes you to different functions of the company such as Marketing, Research, Business Administration, Design etc with the aim of shaping you to be well-rounded leaders.

Some of the internship stories can be found here.

Responsibilities

  • Set up and manage marketing campaigns
  • Design marketing & communication materials
  • Optimize the UX of website and digital products
  • Provide business/creative/design solutions for both internal and client projects
  • Content generation for marketing purposes
  • Initiate other marketing activities that contribute to sales
  • Tester community management
  • Set up and manage tester recruitment drive
  • Support in events & project management
  • Customer service support
  • Assist UX consultants in client projects and research solutions for clients, delivery better user experience
  • Conduct market survey, user research & testing
  • Vetting new user who sign up to be a user tester
  • Report directly to respective supervisor

Requirements

  • Candidate must have the attitude of willing to learn because we are reinventing the conventional way of doing market research. Therefore, our team members are expected to learn new skills to execute a new project
  • Tech savvy
  • Fluent in English, both verbal and written
  • Basic knowledge in Microsoft Word, Excel, PowerPoint
  • 3 Internship position(s) available for minimum duration of 3 months
  • Applicant must be willing to work in Subang Jaya, Selangor, Malaysia

During the internship period, you will be exposed to these areas:

Key Responsibilities

  • Operate analytics software for data collection and tracking user behaviour on website & mobile app and cross devices
  • Developing scripts to process traffic data and user data into meaningful insights
  • Developing automated reporting
  • Integrating and configuring tracking codes into client’s product and apps
  • Tester management
  • User support on any technology issues on our software

Requirements

  • Candidate must possess or currently pursuing a Bachelor's Degree in Computer Science/Information Technology or equivalent
  • Fluent in English, both verbal and written
  • 2 Internship positions available for minimum duration of 6 months
  • Applicant must be willing to work in Subang Jaya, Selangor, Malaysia

Benefits

  • Mini library with great books & board games
  • Office location: linked with Subang LRT/KTM station
  • Opportunities to attend training workshops and conferences
  • Access to online resources and courses
  • Weekly Sports Activities
  • Paid leave when involved in non-profit events
  • Annual company trip
  • Voice your thoughts and opinions