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UX Research: Case Studies. Guides. Reviews. Tips. & More.
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Recent Articles
Why Seniors Struggle with Emergency SOS (and How We Can Fix It)
Many seniors can’t trigger Emergency SOS when it matters most. We explore why—and how smarter design can make this life-saving feature truly accessible.
Super Apps, Super UX? Part 2: Building Trust, Safety and Relevance at Scale
Super apps promise seamless UX—but can they keep your trust? Explore how architecture, policy, and user control shape security in SEA’s super apps.
Super Apps, Super UX? Part 1: Lessons in Modular App Architecture from SEA Powerhouse
Learn how SEA’s super apps use modular app architectures to scale features, improve UX, and keep users engaged without adding friction
Research for All? The Quiet Challenges of Democratizing Research
Explore the hidden challenges UX designers face when moderating research—and why democratizing research isn’t as simple as handing over a guide.
How We Ran UX Research with Malaysia’s Underserved Communities
Learn how UX research with underserved communities in Malaysia challenged traditional methods—and what it takes to do it right.