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Recent Articles
User Research Quick Tips: User Testing
You understand your product more than anyone, if you already know what is the (real) problem, you probably know better than anyone else on how to fix it. Â User Testing (or...
Mobile App Usability Testing: Government Service (MyKIRA GST)
SNEAK PEEK: More than 20 usability issues detected, all users found the app confusing. On 1st of April (no April fool joke!), Malaysia moved into GST era with the implementation...
Customer Journey Map: Telco Service Experience in Malaysia
I bet some of you must be questioning “what is a Customer Journey Map?”, because I asked this question before too. Now, I am going to tell you that a Customer Journey Map (or...
Ecommerce UX: Uniqlo Moving From Offline to Online
Welcome to Uniqlo! In 2009, Japan’s No. 1 clothing retailer, Uniqlo expanded their business into Southeast Asia by launching their first store in Singapore. The following year,...
News Reading Experience on Mobile: Tech In Asia & Yahoo News Digest
Tech in Asia, one of leading online news sites that covers technology and startup news in Asia recently launched their mobile app on iOS platform. As most of our team in Netizen...