Web development has progressed by leaps and bounds since the beginning of the World Wide Web. In the early days, website designers did not need to worry much about how their sites appeared to different clients. This was because most users would access websites from...
During usability testing, the moderator typically collect qualitative data like behavioural observations and participant comments. UX Researchers would also sometimes collect quantitative data like task times and success rates. By critically analysing this data, the...
Card sorting is a great solution when it comes to creating a reliable information architecture. A classic mistake we make is trying to structure the information architecture based on what we think is right, but this will not be the same as how users will want it to...
Theoretically, an ideal website should be immediately clear to new visitors, easy to use (even after long breaks from the site) and error-free. All these while delivering a pleasant experience for all users. While this might seem obvious, in practice, it’s quite...
In this article, we’ll start by covering key principles of good website user experience before diving into the most common user pain points—and, more importantly, how to fix them. What makes a good website user experience (best practices)? User-centered...