Careers

Our team is adventurous and vibrant. It is our culture to practice open and honest relationship as a team! Join us on a journey to build a company that you will be proud of.

You will take up exciting challenges, accumulate meaningful experiences and at the same time, take responsibility and ownership for decision, actions and results.

career
“Don’t just join a company, help to build one!”

We’re always on the look-out for T-shaped people to join our team

t shape person

What’s a T-shaped person?

The horizontal bar of “T” represents the ability to collaborate across disciplines with experts from other areas, and always ready to practise them.

On the other hand, although not a must have when applying job with us, the vertical bar of “T” represents the depth of skills and expertise in a single field. You could have strong background in business management, marketing, design, engineering or even legal practice. We value and look forward to people in different disciplines.

Does this sound like you? Welcome to join us!

Doesn’t sound like you but envision yourself to be one? We will nurture you!

Look for the available positions below, if you’re interested with any of the positions, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

Benefits

  • Mini library with great books & board games
  • Office location: linked with Subang LRT/KTM station
  • Opportunities to attend training workshops and conferences
  • Access to online resources and courses
  • Weekly Sports Activities
  • Paid leave when involved in non-profit events
  • Annual company trip
  • Voice your thoughts and opinions

    Full Time & Intern Positions Available Now

    Software Engineer
    We are looking for a software engineer with focus on web development. You are responsible to support the development, implementation and maintenance of the applications that we developed for our clients.

    Fresh Graduates are welcome to apply and training will be provided.

    Key Responsibilities:

    • Web development; front and back-end development using HTML, CSS, TypeScript and other web technologies
    • Testing, debugging and documenting of newly developed software
    • Maintenance of web application

    Requirements

    • Bachelor of Information Technology, Engineering with interest in programming
    • Speaks and writes English fluently
    • Proficient in programming
    • Good communication skills and able to work well with people at all levels

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    User Researcher & Data Specialist

    UX & Data Specialist, the new breed of ‘Market Researcher’ in this digital era. Think of the digital products that you use everyday like Facebook, Twitter or an e-commerce site, UX & Data Specialist applies both quantitative and qualitative research method to study your behaviour and improve your experience in using the products.

    Fresh Graduates are welcome to apply.

    Key Responsibilities:

    Analytics

    • Set up and manage analytics tools to monitor website or app performance on a daily basis
    • Reporting on key metrics (signup rate, value per lead, sales conversion rate, unique visits, revenue, run-rate etc.)
    • Identify, analyse and interpret trends/patterns within complex data sets
    • Provide data-driven business intelligence by tracking website performance, trends, and online marketing results
    • Build and maintain metrics dashboards and reports (daily, weekly, monthly)
    • Structure and present your quantitative insights to tell a story to your audience

    User Experience

    • Plan & conduct both qualitative and quantitative research/analysis
    • Qualitative research: user research, usability testing and user interview to uncover UX issues and understand user behaviour
    • Quantitative research: market survey, digital analytics & business analysis to reveal quantitative insights
    • Provide evidence-backed suggestions/solutions for client to improve business performance and user experience
    • Facilitate training and workshop for clients or users
    • Plan and coordinate user interview or testing session

    Requirements

    • Bachelor of Mathematics/Computer Science/Information Management/Finance/Statistics/Economics or equivalent
    • Effective Communication: Able to use reports and presentations to explain complex technical ideas and methods to an audience in layman terms
    • Industry Knowledge: Understanding what drives a target industry and how data can contribute to the success of a company/organization strategy
    • Having broad knowledge in Ad Tech and main online marketing methods such as SEO, SEM, Email, Social Media (e.g. Facebook, Youtube, IG, Twitter) will be a bonus
    • Critical Thinking: Data analysts must look at the numbers, trends, and data and derive new conclusions based on the findings
    • Attention to Detail: Data is precise. Data analysts have to make sure they are vigilant in their analysis in arriving to correct conclusions
    • You have a good understanding of mathematical formulas, graphs and statistical algorithms
    • Baseline understanding of programming, statistics, machine learning, data munging or cleaning, and data visualization
    • 1-2 year experience is preferred, but fresh graduates are welcome to apply
    • Fluent in English, both verbal and written
    • Tech savvy

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    Internship - Marketing

    Our internship program exposes you to different functions of the company such as Marketing with the aim of shaping you to be well-rounded leaders.

    Key Responsibilities:

    • Set up and manage marketing campaigns
    • Design marketing & communication materials
    • Optimize the UX of website and digital products
    • Content generation for marketing purposes
    • Initiate other marketing activities to promote company’s brand
    • Set up and manage tester recruitment campaign
    • Support in events & project management
    • Conduct market survey
    • Report directly to respective supervisor

    Requirements

    • Candidate must have the attitude of willing to learn because we are reinventing the conventional way of doing market research. Therefore, our team members are expected to learn new skills to execute a new project
    • Tech savvy
    • Fluent in English, both verbal and written
    • Basic knowledge in Microsoft Word, Excel, PowerPoint
    • 2 Internship position(s) available for minimum duration of 3 months
    • Applicant must be willing to work in Subang Jaya, Selangor, Malaysia

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    Internship - IT & Computer Science / Software Engineering

    During the internship period, you will be exposed to these areas:

    Key Responsibilities:

    • Web development; front and back-end development using HTML, CSS, TypeScript and other web technologies
    • Operate analytics software for data collection and tracking user behaviour
    • Developing scripts to process traffic data and user data into meaningful insights
    • Tester management
    • User support on any technology issues on our software

    Requirements

    • Candidate must possess or currently pursuing a Bachelor’s Degree in Computer Science/Information Technology or equivalent
    • Fluent in English, both verbal and written
    • 4 Internship positions available for minimum duration of 4 months
    • Applicant must be willing to work in Subang Jaya, Selangor, Malaysia

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    Internship - UI/UX Designer

    During the internship period, you will be assisting the design team on the following items:

    Key Responsibilities:

    • To assist in initial concept development
    • To design website pages, features and layouts according to user research and design direction
    • Preparation of graphics required for web development and other related projects

    Requirements

    • Candidate must possess or is currently pursuing Bachelor of Art, Graphic design, Information Technology or equivalent
    • Speaks and writes English fluently
    • Proficient in Figma
    • Proficient in software such as Adobe Photoshop, Illustrator and Adobe XD is a bonus
    • Good communication skills and able to work well with people at all levels

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    Internship - Graphics Designer

    We are seeking a creative Graphics Designer to join our dynamic team. As a Graphics Designer, you will collaborate closely with the UX Designer to develop visually appealing and engaging graphics for our websites.

    Key Responsibilities:

    • Work closely with the UX Designer to understand project requirements, user needs, and design goals
    • Develop visually striking graphics for websites, including but not limited to banners, icons, buttons, illustrations, and other graphical elements
    • Stay up to date with industry trends, emerging technologies, and best practices in web design

    Requirements:

    • Candidate must possess or is currently pursuing Bachelor of Art, Graphic design, Information Technology or equivalent
    • Speaks and writes English fluently
    • Proficiency in Design Tools such as Adobe Creative Suite (Photoshop, Illustrator, etc.) and other relevant tools
    • Good communication skills and able to work well with people at all levels

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    Internship - User Research

    During the internship period, you will be assisting the team on the following items:

    Key Responsibilities:

    • Conduct both qualitative and quantitative research/analysis
    • Qualitative research: user research, user testing, and focus group to uncover UX issues and understand user behaviour
    • Quantitative research: market survey, digital analytic & business analysis to reveal quantitative insights
    • Provide evidence-backed solutions for clients to improve business performance
    • Co-design and formulate commercially effective design strategy to clients
    • Facilitate training and workshop for clients or users
    • Setup and manage end-to-end remote usability testing project
    • Assist in project management
    • Coordinate internal tester community activity and external testers for interview or testing session
    • Vetting new user who sign up to be a user tester
    • Support in business administrative operations
    • Report directly to respective supervisor

    Requirements

    • Candidate must have the attitude of willing to learn because we are reinventing the conventional way of doing market research. Therefore, our team members are expected to learn new skills to execute a new project
    • Tech savvy
    • Fluent in English, both verbal and written
    • Basic knowledge in Microsoft Word, Excel, PowerPoint
    • 3 Internship position(s) available for minimum duration of 3 months
    • Applicant must be willing to work in Subang Jaya, Selangor, Malaysia

    If you’re interested, please email us at support@netizenexperience.com with your resume & tell us why you want to join us and what you want to do in Netizen.

    A peek into the life of Netizen team

    Find out how we enhance the life of users and create a better digital landscape in Asia with our love in user experience practices.

    Netizen in Action!

    Netizen HQ

    Netizen Adventure

    NOTICE:

    It has been brought to our attention that unauthorized parties are sending false job offers via email, falsely impersonating to be from Netizen eXperience.

    We urge all job candidates not to respond to such offers, especially not to disclose any personal information.

    Netizen eXperience DOES NOT (at any stage of our recruitment or interview process):

    • Ask for any personal identification number, financial, credit or payment information
    • Offer to send or receive money on your or another person’s behalf
    • Send out any SMS notifications

    All our email communication regarding job offers is sent from an official “netizenexperience.com” account. Be careful to check the full email address and that letters are missing (like “.co” instead of “.com”) or if they are using “.net” as this would indicate the sender is not from Netizen eXperience.

    If at any point you are unsure, please check with us at support@netizenexperience.com or give us a call at +603 5036 5036.

    Freelance Opportunities

    Sign up as a tester to earn $7 by reviewing website for 10-20 minutes at home!