We provide analytics and user experience consultancy to clients ranging from agencies, MNCs, businesses, government agencies and start-ups all around Asia: Malaysia, Singapore, Hong Kong, China and more as well as U.S., U.K. and Europe.
Our projects comprise various industries, including e-commerce, media, entertainment, banking/financial services, telecommunications and education.
Some of our forward thinking clients
Clients love us! Hear what they have said about us:
They are agile and have great ability to work around problems on the testing days. It was my first time seeing how real customers use our platform and it gave me a lot of unique insights into how our customers use our platform and how we can make it better for them.
This help to achieve a lot of quick wins. I would recommend them anytime.
Group Product Manager
The customer is king. What we as owners thought, was really not what our readers wanted or liked.
They did a great job getting real asian users to usability test our site with their video feedback technology. We now have a better idea where to focus on our technology resources in order to develop stuff our readers really want!
Founder & CEO
Thank you Netizen for helping us with a usability testing project to get better understanding with how users use our iProperty Android & iPhone apps
The feedback and post-analysis provided was valuable in shaping how we approached a new redesign of our native apps and mobile web site.
Netizen helped the team to understand the user’s online behaviour better thru various UX research and testing methodology. The findings allow us to build more user centric and optimized digital channel.
As an NGO, it is very important for information to be disseminated clearly to the public, especially on cancer awareness and education. The testings conducted by Netizen provided much needed feedback for us to improve our website.
It was eye opening to see how a bit of User Experience (UX) testing can find major problems with a website. You did a great job demonstrating how something simple like a menu may seem so obvious to us, but can quite confusing or annoying to everyone else.
Now I realize that I need to do some UX testing in order to understand how I can keep my customers happy