Healthcare UX Challenges & Tech Trends for 2021

by Netizen Experience | Feb 16, 2021 | Travel, User Experience, User Research

Healthcare is more important than ever, it's the main concern on everyone's minds during the Covid-19 pandemic. And as with everything that involves users, user experience is vital. In this article, we will look at the healthcare UX challenges of 2021. Modern...

Customer Expectation for Digital Travel Insurance User Experience in 2021

by Netizen Experience | Jul 5, 2020 | User Research, Financial Services, Travel, UX Review

Have you ever taken a flight somewhere, landed, just to find out your check-in luggage didn't make it? And all you have to wear for your well-earned getaway are the clothes on your back. Or perhaps your flight home has been delayed and you had to pay for another night...

Mobile Usability Testing: Do You Have A Racist Travel Site? [Infographic]

by Netizen Experience | Oct 10, 2014 | Travel, UX Review, UX Testing

Do You Have a Racist Website or Mobile App? Ouch! Is your site or mobile app built to cater users from different countries? In order to provide great and right experience to your users, it is mandatory to ensure that your functionality, contents or languages are well...

Flight Booking UX: Virgin America’s New Site

by Netizen Experience | Aug 21, 2014 | UX Testing, Travel

So, are you in for something new or something totally out of the norm? Virgin America is the website you ought to give a try! You’d be surprised by the whole new booking experience. The revamped website can be accessed anytime, anywhere, and with any mobile device....

UX Indonesia-Malaysia Conference

by Netizen Experience | May 5, 2014 | Travel

On 26 April 2014, a number of international speakers from Indonesia, Malaysia, China, Australia and United States gathered together in Jakarta to share their expertise on various UX (User Experience) topics. There were eight talks in total during the event day and we...

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Evaluative Research: Definition, Methods, and Types of Application

Nov 2, 2022

Research is mission-critical to solving navigation challenges in the UX and product design world. In fact, user research helps UX designers to better understand the users beyond their own internal assumptions. Therefore, enabling designers to put themselves in users’...

Guide to Creating Using Personas for UX

Sep 7, 2022

A great user experience is paramount to any mobile application. After all, nobody likes an application that is horrible to navigate, right? A deep understanding of one’s target audience is mission-critical to creating an exceptional user experience (UX). One...

Information Architecture in UX – A Complete Guide

Jun 23, 2022

Due to the proliferation of mobile devices, information available to humans keeps growing on a daily basis. The more data we have, the harder it is to sift through to find what you need. Fortunately, a well-thought-out information architecture (IA) can help users...

Remote UX Workshops: 10 Tips To Be Successful

Mar 16, 2022

With a large majority of people working from home since 2021, we have had to find suitable remote solutions. Whether it's for meetings, projects, user research or just a quick catch-up. UX Workshops are now having to be done remotely as well, and design thinking...

Why Personalisation Matters in User Experience?

Mar 2, 2022

User experience (UX) activities primarily revolve around enhancing user satisfaction by improving the usability and accessibility for users interacting with physical or digital products. These activities usually include user research, sketching, interaction...