This article was originally published on Yahoo News on February 24, 2021 KUALA LUMPUR, 24 February 2021 – Netizen eXperience recently conducted a survey which found an encouraging number of Malaysians moving towards e-wallet and debit card transactions, especially...
With Contactless Payments on the Rise, there is a Need for Better UX
This article was originally published on Vulcan Post on March 12, 2021 More and more businesses and their services are migrating online during the pandemic for survivability. But with the move likely being a rushed one, UX (user experience) is not on the forefronts of...
How to Create a Consistent Omnichannel User Experience
In our previous article, we talked about the importance of an omnichannel user experience. An effective and properly designed omnichannel ecosystem results in an exceptional user experience. The first thing that needs to be done is for your business to understand and...
The Importance of Omnichannel User Experience
Omnichannel user experience and UX strategies can be the deciding factor between you and your competitor. You may have a more affordable offering but if your customer values convenience over price, you won't be their first choice. Optimizing the end-to-end user...
Obeying the Traffic Lights of User Experience
In a previous article we wrote about colour psychology in user experience (UX), we looked at the colours of green and red, and how they signify proceed and stop respectively. It got us thinking about obeying the traffic lights when it comes to user experience and...