Continuing our series on digital healthcare, we're now going to look at trends in digital patient experience for the year to come. These trends will be especially helpful in staying on top of and ahead of your competitors. Digital patient experience is increasingly...
A seamless omnichannel user experience allows users to conveniently move across channels without losing their progress. Creating a seamless omnichannel user experience is a vital component in nurturing a successful and wholesome omnichannel user experience. The other...
Your customers interact with your business through various channels: website, online chat, phone, kiosks, smartphone and tablet apps, social media and by visiting physical locations. Regardless of how they choose to interact with you, your customers expect to have a...
This article was originally published on Yahoo News on February 24, 2021 KUALA LUMPUR, 24 February 2021 – Netizen eXperience recently conducted a survey which found an encouraging number of Malaysians moving towards e-wallet and debit card transactions, especially...
This article was originally published on Vulcan Post on March 12, 2021 More and more businesses and their services are migrating online during the pandemic for survivability. But with the move likely being a rushed one, UX (user experience) is not on the forefronts of...