User research methods are targeted at understanding the needs and pain points of the potential users to create effective product/website designs. It incorporates using various user research tools, templates, questions, etc, to find information that facilitates the UX design process.
Wondering how to do user research for your project?
Netizen Experience, your trusted UX research consultant, has a pool of informative articles, guides, tips, reviews, and insights from experts in the industry. Read them here!
Tools & Methods for Conducting Remote User Research You may be a veteran or completely new to this and still trying to figure things out. One thing is sure: we're taking an active and deliberate move to living and working more remotely. We live in an age where we...
"No, they won't be able to find the button!""It's obvious enough to me! If I can find it, the users should be able to find it too!" Have you ever seen a group of designers, writers and product managers debate over anything and everything? Or worse, maybe you've been...
Prominently placed categories and swift checkout processes are strengths for Rakuten Malaysia’s website. What did they get wrong?
Rakuten is an international e-commerce company based in Tokyo, Japan. They have been rapidly expanding into many different Asian countries and recently opened shop in Malaysia in November 2012.
Online shopping is becoming increasingly popular by the day. Many people browse through e-commerce websites and search engines to find and purchase necessities, products and accessories. Online shopping provides various benefits such as convenience, variety, time...
