User research methods are targeted at understanding the needs and pain points of the potential users to create effective product/website designs. It incorporates using various user research tools, templates, questions, etc, to find information that facilitates the UX design process.
Wondering how to do user research for your project?
Netizen Experience, your trusted UX research consultant, has a pool of informative articles, guides, tips, reviews, and insights from experts in the industry. Read them here!
Getting the right respondents for your market research or user experience research (UXR) makes all the difference, and in South East Asian countries such as Singapore, Malaysia, Indonesia, Vietnam, Thailand, Hong Kong and Philippines, respondent recruitment can be...
It's vital to undertake user research before the design phase of any project so that proper informed decisions can be made. User research should be the core, it's critical to the success of any project - whether it's for an internal project, an external client, or...
With the continuous advancement of technology, there is a correlating increase in expectations and demands for user-friendly products and services. In order to meet these needs and to stay relevant, an online presence and investing in UX is more important than ever....
Your website is the face of your business, the very core of all your online marketing. You have poured out so many resources into leads generation, sales and marketing, customer engagement, all into your website. But somehow, it isn't working. Why isn't it working? Is...
With the ever-increasing importance of digital products and services, user experience (UX) design has become the utmost priority. As a result, UX teams are an integral part of every successful business. The size of UX teams may vary for every business, but it's...
Good UX (User Experience) Design is Good Business. Entering year 2022, the role of UX is still evolving with untapped business potentials. A decade ago, many companies were struggling to deliver good user experience with their digital products. Over the years,...
Tools & Methods for Conducting Remote User Research You may be a veteran or completely new to this and still trying to figure things out. One thing is sure: we're taking an active and deliberate move to living and working more remotely. We live in an age where we...
"No, they won't be able to find the button!""It's obvious enough to me! If I can find it, the users should be able to find it too!" Have you ever seen a group of designers, writers and product managers debate over anything and everything? Or worse, maybe you've been...
Prominently placed categories and swift checkout processes are strengths for Rakuten Malaysia’s website. What did they get wrong?
Rakuten is an international e-commerce company based in Tokyo, Japan. They have been rapidly expanding into many different Asian countries and recently opened shop in Malaysia in November 2012.
Online shopping is becoming increasingly popular by the day. Many people browse through e-commerce websites and search engines to find and purchase necessities, products and accessories. Online shopping provides various benefits such as convenience, variety, time...
