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Recent Articles
How New Fintech UX is Challenging Conventional Banks in Money Transfer
More and more startups are disrupting the remittance space and making it so much easier for consumers to make money transfers with full knowledge and transparency of their transactions. Let's take a look at how new fintech UX is challenging the conventional banks in...
Customer Expectation for Digital Travel Insurance User Experience in 2021
Have you ever taken a flight somewhere, landed, just to find out your check-in luggage didn't make it? And all you have to wear for your well-earned getaway are the clothes on your back. Or perhaps your flight home has been delayed and you had to pay for another night...
Google Search Engine Will Rank Your User Experience in 2021
We often say that speed is of the essence, and it seems that Google couldn't agree more. Google announced on May 28th 2020, that they have designed a new ranking algorithm that will judge websites based on user experience. This means that if Google's algorithm thinks...
5 Ways Fintech Is Transforming the UX of Financial Services in 2021
Fintech is a portmanteau of 'Finance' and 'Technology', financial technology has revolutionised the way we do our finances since the 1950s, continues to transform the financial services industry today, and will continue on as technology evolves. A Brief History of...
Dark mode UX has come to Facebook. Is it really suitable for your business?
During the design phase, one of the very first decisions to make is on the colour scheme for the UX. Putting aside the company's colour and branding guidelines, it's a decision between the light or dark side. What is Dark Mode UX? Is it really suitable for your...
Top 7 Best Practices for Respondent Recruitment in South East Asia
Getting the right respondents for your market research or user experience research (UXR) makes all the difference, and in South East Asian countries such as Singapore, Malaysia, Indonesia, Vietnam, Thailand, Hong Kong and Philippines, respondent recruitment can be...
UX Research: A Quick & Easy Guide
It's vital to undertake user research before the design phase of any project so that proper informed decisions can be made. User research should be the core, it's critical to the success of any project - whether it's for an internal project, an external client, or...
7 Tips to Avoid a Lousy Remote Moderated UX Testing
Remote Moderated Usability Testing is a great way to get quick valuable insights without having to set up a full test lab or rent an expensive external testing facility. Even though it's a convenient way of conducting research, careful preparation must be done to...
The New User Experience Standard in Food Delivery Service in South-East Asia
When the worldwide pandemic was announced by WHO, most countries started to close their borders and restrict the movement of their citizens to curb the spread of the virus. Southeast Asian countries such as Singapore, Malaysia, Indonesia, Vietnam, Thailand,...