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Recent Articles
How to Create a Seamless Omnichannel User Experience
A seamless omnichannel user experience allows users to conveniently move across channels without losing their progress. Creating a seamless omnichannel user experience is a vital...
How to Create an Optimized Omnichannel User Experience
Your customers interact with your business through various channels: website, online chat, phone, kiosks, smartphone and tablet apps, social media and by visiting physical...
Survey: E-Payment Preference Rose during Covid-19 Pandemic but Cash Still King
This article was originally published on Yahoo News on February 24, 2021 KUALA LUMPUR, 24 February 2021 – Netizen eXperience recently conducted a survey which found an...
With Contactless Payments on the Rise, there is a Need for Better UX
This article was originally published on Vulcan Post on March 12, 2021 More and more businesses and their services are migrating online during the pandemic for survivability. But...
How to Create a Consistent Omnichannel User Experience
In our previous article, we talked about the importance of an omnichannel user experience. An effective and properly designed omnichannel ecosystem results in an exceptional user...