As part of our digital healthcare series, we will look at digital healthcare UX. We have previously explored the digital transformation of Asia's smart hospitals, digital patient trends for 2021, and the keys for successful digital transformation in healthcare. As...
Technology has revolutionized so many aspects of our lives, the digital transformation of healthcare delivery and Asia's smart hospital is no exception. The growing technology has altered the expectations we have, and even filling up a paper form can feel dated. The...
Continuing our series on digital healthcare, we're now going to look at trends in digital patient experience for the year to come. These trends will be especially helpful in staying on top of and ahead of your competitors. Digital patient experience is increasingly...
A seamless omnichannel user experience allows users to conveniently move across channels without losing their progress. Creating a seamless omnichannel user experience is a vital component in nurturing a successful and wholesome omnichannel user experience. The other...
Your customers interact with your business through various channels: website, online chat, phone, kiosks, smartphone and tablet apps, social media and by visiting physical locations. Regardless of how they choose to interact with you, your customers expect to have a...
