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Case Study: UX Failures of Vaccine Registration Website that Caused Citizen’s Uproar
Case Study: UX Failures of Vaccine Registration Website that Caused Citizen’s Uproar The UX failures of Malaysia’s vaccine registration website by the government Covid-19 Vaccine...
How to Create an Orchestrated Omnichannel User Experience
Orchestrated omnichannel user experience, the word 'orchestrated' may remind you of an orchestra. To orchestrate something, like a music score or a user experience in our case,...
What is Digital Healthcare UX?
As part of our digital healthcare series, we will look at digital healthcare UX. We have previously explored the digital transformation of Asia's smart hospitals, digital patient...
Digital Transformation of Asia’s Smart Hospital
Technology has revolutionized so many aspects of our lives, the digital transformation of healthcare delivery and Asia's smart hospital is no exception. The growing technology...
Digital Patient Experience Trends for 2021
Continuing our series on digital healthcare, we're now going to look at trends in digital patient experience for the year to come. These trends will be especially helpful in...